Refund policy
Refund Policy
Last updated: September 2026
Thank you for shopping at Lyravorew.store. We want you to be completely satisfied with your purchase. Please read our refund policy carefully.
1. Eligibility for Refunds
We accept return and refund requests within 30 days of the delivery date. To be eligible for a refund, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by a receipt or proof of purchase
2. Non-Refundable Items
The following items are not eligible for refunds:
- Downloadable digital products
- Gift cards
- Items marked as final sale
- Personalized or custom-made products
3. How to Request a Refund
To initiate a refund, please contact our support team at support@Lyravorew.store with the following information:
- Your order number
- The reason for the return
- Photos of the item (if damaged or defective)
Our team will review your request and respond within 2–3 business days.
4. Refund Processing
Once your return is received and inspected, we will send you an email notification. If approved, your refund will be processed and automatically applied to your original payment method within 5–10 business days.
5. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the item is defective or we made an error with your order.
6. Exchanges
If you need to exchange an item for a different size or color, please contact us at support@Lyravorew.store.
7. Contact Us
If you have any questions about our Refund Policy, please contact us at:
Email: support@Lyravorew.store